Current Openings

Intake & Conflicts Supervisor
Atlanta, Georgia, United States (Hybrid)

Reports to: Accounting Manager

Position Summary The Intake & Conflicts Supervisor is responsible for overseeing the Firm’s intake and conflicts function while actively participating in the daily processing of conflict searches, new client intake, matter opening, and workflow management. This is a working supervisory role requiring both hands-on production work and leadership of the intake and conflicts team.

The Supervisor serves as the Firm’s subject matter expert for intake, conflicts, client and matter setup, and related Aderant workflows. The position is responsible for ensuring efficient processing of new business requests, maintaining data integrity, supporting compliance with ethical and risk management requirements, and delivering exceptional internal client service to attorneys and staff.

Key Responsibilities

Supervisory Responsibilities (30%-40%)

• Supervise Intake Specialists, Conflicts Analysts, and other intake support personnel.
• Assign and prioritize daily workloads.
• Monitor department productivity and workflow backlogs.
• Review staff work for completeness and accuracy.
• Provide training, coaching, and performance feedback.
• Develop and maintain department procedures and training materials.
• Conduct quality assurance reviews of intake and conflicts processes.
• Participate in hiring, onboarding, and performance evaluations.
• Ensure appropriate staffing coverage and cross-training.

Hands-On Intake & Conflicts Responsibilities (60%-70%)

• Perform conflict searches and conflict analysis utilizing Aderant and related systems.
• Review and process new client and matter intake requests.
• Analyze and resolve complex conflict situations.
• Serve as the escalation point for difficult or urgent requests.
• Establish and maintain client and matter records within Aderant.
• Process matter modifications, updates, and closures.
• Review and approve intake requests prepared by team members.
• Coordinate attorney rate setup and special billing arrangements.
• Work directly with attorneys and legal staff to obtain necessary intake information.
• Manage high-priority and time-sensitive requests.
• Maintain conflict database integrity and matter master data.
• Monitor intake workflow queues and aging reports.
• Ensure compliance with Firm policies and ethical requirements.

Operational Leadership

• Recommend improvements to intake and conflicts processes.
• Identify opportunities for automation and workflow efficiencies.
• Partner with Accounting, Billing, IT, and Firm Administration on process improvements.
• Develop departmental metrics and reporting.
• Monitor service levels and turnaround times.
• Maintain documentation of standard operating procedures.

Required Experience

• Five or more years of law firm experience in conflicts, intake, billing, accounting operations, or legal administration.
• Demonstrated experience performing conflict searches and matter intake functions.
• Prior supervisory, team lead, or mentoring experience preferred.
• Strong working knowledge of Aderant Expert or similar law firm financial and practice management systems.
• Experience working directly with attorneys and legal staff in a client service environment.

Ideal Candidate Profile

The successful candidate will be:

• A subject matter expert in intake and conflicts processes.
• Comfortable supervising a small team while maintaining a personal workload.
• Highly analytical and detail-oriented.
• Able to make sound business and risk-management decisions.
• Service-focused and capable of building strong relationships with attorneys and staff.
• Process-minded with a continuous improvement approach.

General Liability Defense Associate
Atlanta, Georgia, United States (Hybrid)

We are growing and seeking several experienced associates to join our General Liability defense practice in our downtown Atlanta office! At Drew Eckl & Farnham (DEF) we seek individuals who value collaboration, take pride in their work, challenge themselves, and are constantly open to opportunities for growth.

Candidates must have:

• Demonstrated general liability experience (depositions, court appearances, prepared and argued motions).
• J.D. from an ABA-Approved Law School.
• Active license to practice law in the state of Georgia.
• At minimum, 1 year of general liability or litigation experience.

Some benefits include:

Competitive bonus program, referral program, LOA policy (outside of FMLA), HSA/FSA accounts, employer paid benefits, employee assistance program, health and wellness benefits.

The preference for this position is that the associate hired for this position spends 4+ days in the office each week. Opportunities to work remotely may arise once the attorney gains a basic understanding of the firm systems and team processes.

Workers Compensation Associate
Atlanta, Georgia, United States (Hybrid)

We are growing and seeking several Workers’ Compensation Associates to work alongside established and experienced teams in our Atlantaoffice. At Drew Eckl & Farnham (DEF) we seek individuals who value collaboration, take pride in their work, challenge themselves, and are constantly open to opportunities for growth.

Candidates must have:

• J.D. from an ABA-Approved Law School
• Active license to practice law in the state of Georgia
• At minimum, 1 year of workers’ compensation defense law experience or a passion for workers’ compensation defense law

Some benefits include:

Competitive bonus program, referral program, LOA policy (outside of FMLA), HSA/FSA accounts, employer paid benefits, employee assistance program, health and wellness benefits.

The preference for this position is that the associate hired for this position spends 3+ days in the office each week. Opportunities to work remotely may arise once the attorney gains a basic understanding of the firm systems and team processes.

Civil Litigation Defense Associate
St Simons Island, Georgia, United States (Hybrid)

We are growing and searching for an experienced associate to join our civil litigation team in our St. Simons, GA office! At Drew Eckl & Farnham (DEF) we seek legal professionals who value collaboration, take pride in their work, and are constantly open to opportunities for growth. Everyone at DEF is supported in achieving success.

Candidates must have:

• 2+ years of experience at a defense firm
• Demonstrated experience with depositions, court appearances, prepared and argued motions
• Proven ability to manage complex cases
• J.D. from an ABA-Approved Law School
• Active license to practice law in the state of Georgia

Some benefits include:

Competitive bonus program, referral program, LOA policy (outside of FMLA), HSA/FSA accounts, employer paid benefits, employee assistance program, health and wellness benefits.

Workers’ Compensation Legal Assistant
Atlanta, Georgia, United States (Hybrid, Largely Remote)

We are currently seeking to fill a Legal Assistant position with one of our Workers’ Compensation defense groups within the firm.  This position is a fully client facing position, with the candidate operating with significant autonomy, within the team concept. The  candidate must be able to multi-task, have strong organizational skills, be detail oriented, hard-working,  and enjoy working well with others, in a fast-paced environment.

The Legal Assistant handles administrative tasks, and therefore must be knowledgeable of court requirements, personal deadlines, and team deadlines.

PRIOR EXPERIENCE AT A DEFENSE PRACTICE FIRM REQUIRED, WORKERS’ COMPENSATION DEFENSE EXPERIENCE A PLUS.

Responsibilities:

· Preparing settlement agreements
· Drafting critical claim documents
· Transmitting documents
· Calendar management
· Filing
· Answering phones
· Opening and closing cases

Some benefits include:

• Referral program, paid days off, HSA/FSA accounts, employer paid benefits, employee assistance program, health and wellness benefits.