Legal Lean Six Sigma Training
“Efficiency. It's not about doing more with less. It’s about doing the right things and doing them right, the first time, every time.” (Legal Lean Sigma Institute)
With the legal industry facing increasing pressure to provide more predictable pricing and workflow transparency, key members of Drew Eckl & Farnham have equipped themselves with the tools and skills of Legal Lean Sigma®. This program values the process improvement challenge of simplifying steps, eliminating waste and increasing speed within the organization. By providing our attorneys with the tools they need to implement such methodologies, they can deliver improved accuracy and focus on our clients objectives.
Our clients can trust that our attorneys will continuously deliver them to new levels of excellence.
Client Feedback Program
At Drew Eckl & Farnham, believe client feedback is one of the most important tools we have at our disposal. By gathering quality and value-added feedback from our clients, we can examine our quality of work, our knowledge of our clients and the clairity of our communication. Through client surveys and one-on-one meetings, we believe that feedback plays a key role in executing our strategy to implement quality service and a great client experience. The attorneys at Drew Eckl & Farnham never waver from our commitment to quality and customer satisfaction.