Vivian’s mission is to be a strategic partner with clients and to help lead a practice group that is customer-focused, innovative, and ethical. As a Compliance attorney in Drew Eckl & Farnham’s Financial Service Group, Vivian embraces her mission by advising clients on complex issues arising under local, state, and federal consumer financial regulations and by creating, implementing, and managing in-depth compliance programs, controls, and oversights. Among the many compliance-related functions she performs, Vivian evaluates risks relating to UDAP/UDAAP, FDCPA, FCRA, TCPA, EFTA, and SCRA; conducts internal compliance assessments and manages client audits relating to DEF’s compliance management system and debt collection activities; and administers regulatory change management and rule tracking.
Before moving into Compliance, Vivian represented banks and other financial institutions in claims relating to all aspects of banking litigation, including lawsuits to determine and preserve real property rights, actions to enforce notes and guaranties, wrongful foreclosure claims, actions involving allegations of securities law violations, disputes regarding contractual interference and breach of fiduciary duties, and replevin actions. Vivian also partnered with clients in consumer and commercial workouts and loan restructurings, loan portfolio purchases and sales, due diligence investigations in connection with the acquisition and disposition of assets and liabilities, collection compliance standards, non-judicial foreclosures and confirmation proceedings, and the administration and disposition of REO property.